Experienced IT & Cybersecurity Support Without the Complexity
From one technical problem to a complete technology roadmap — get practical guidance from an experienced IT infrastructure and cybersecurity consultant. You don't need to know the technical terms; describe what is happening.
- 15+ years in enterprise IT & cybersecurity
- Remote international delivery
- Fixed-scope options
- Practical recommendations
- Serving 10 markets, incl. India & South Asia
What problem are you trying to solve?
Tell us what is happening. You don't need to know the technical terminology — we'll ask a few short questions and suggest a next step.
Customers usually get in touch when…
- Something keeps breaking.
- Their IT environment has become difficult to manage.
- They are unsure whether their security is adequate.
- They don't know whether their backups will work.
- Their internal IT team needs senior expertise.
- They need an independent second opinion.
- They are planning a migration or need documentation before someone leaves.
- They want to automate a repetitive business process.
Technology help across 9 practice areas
IT Infrastructure
Assessments, planning and documentation for networks, servers, cloud, Microsoft 365, Google Workspace and backup.
Cybersecurity
Practical security reviews and hardening for small and mid-sized businesses — focused on the controls that matter most.
Business Technology
CRM, process, vendor and budget advisory, plus the SOPs, SOWs and documentation that keep technology projects on track.
Remote Technical Support
Remote troubleshooting and hands-on support for Microsoft 365, Google Workspace, servers, networks, backups and IT projects.
Backup & Disaster Recovery
Assessment, troubleshooting and planning to make sure backups actually work and recovery is genuinely possible.
Network & Firewall Infrastructure
Assessment, troubleshooting and engineering support for networks, Wi-Fi, VPN and firewall infrastructure.
Infrastructure Modernisation
Planning and migration support for ageing servers, virtualisation, storage and cloud or hybrid infrastructure.
IT Documentation & Advisory
Independent technical advisory, documentation and vendor review for businesses without — or alongside — in-house IT leadership.
MSP & Technology Partner Engineering
Senior remote engineering capacity for managed service providers, IT consultancies and technology partners.
Need additional senior engineering capacity?
Remote L2/L3 support, project delivery, migrations and documentation — as a collaboration with your existing team.
Senior technical judgement, without agency overhead
You work directly with Koustov Choudhury, Independent Technology Consultant — IT infrastructure, cybersecurity and business technology. The same person who scopes the work is accountable for delivering it.
- Problem-first: recommendations tied to business impact, not tools for their own sake.
- Written scope, deliverables and exclusions before any payment.
- Practical outputs — prioritised findings, documentation and next steps you can act on.
- AI and automation only where they create measurable value.
- 15+ years of documented experience in IT infrastructure, delivery and consulting
- Led IT service delivery for clients across the SAARC region, managing a team of 40+ engineers
- Managed Windows Server, Active Directory, Exchange, VMware and Hyper-V environments in enterprise settings, including 120 servers in one role
- Prepared root-cause analyses for Severity 1 and Severity 2 incidents and led capacity, availability and ticket-trend reviews
- Advises on IT procurement, BOM/BOQ preparation, vendor selection and solution validation
Verified certifications
Every badge below links to its public verification page, so you can confirm it with the issuer's platform rather than take our word for it.
Enterprise Design Thinking PractitionerIBM · Issued Jan 2019Verify on Credly ↗
Watson and Cloud FoundationsIBM · Issued Jan 2019Verify on Credly ↗
IBM Notes & Domino 10 Sales Advisor V1IBM · Issued Jan 2019Verify on Credly ↗
MCSA: Windows Server 2016 - Certified 2019Microsoft · Issued Jan 2019Verify on Credly ↗
MCSA: Windows Server 2012 - Certified 2016Microsoft · Issued Nov 2014Verify on Credly ↗
Badges are shown as issued by the awarding organisations and verified through Credly. Some older Microsoft certification tracks have since been retired by Microsoft.
From a single expert to a dedicated team
Individual Expert
Direct access to Koustov Choudhury for focused technical work.
- Assessments, reviews and health checks
- Troubleshooting and remote support
- Consulting, documentation and planning
Team
A coordinated technical team for larger or multi-disciplinary projects.
- Implementation and migration projects
- Multi-technology or ongoing work
- Team engagements are quoted after requirements are reviewed.
Start small. Prove value. Then expand.
You never have to commit to everything at once. Most customers begin with a small, fixed-scope assessment.
- DiagnoseA fixed-scope assessment tells you where the real risks are.
- FixRemediate the priority findings.
- ImproveOptimise, migrate or modernise.
- SupportRemote support and advice when you need it.
- AdviseOngoing technology guidance for larger decisions.
Low-risk first engagements
Fixed-scope services designed to give you a clear picture quickly, before committing to anything bigger.
IT Health Check
A fast, independent snapshot of your IT environment with a prioritised list of what to fix first.
Network Assessment
Review of your LAN, Wi-Fi, firewall and internet connectivity for performance, resilience and security.
Backup Health Assessment
Find out whether your backups would actually work when you need them.
Cybersecurity Quick Assessment
A focused review of your most important security controls, with a short, prioritised action list.
Microsoft 365 Security Review
Review identity, email protection, sharing and admin security in your Microsoft 365 tenant.
Technology Consultation
A focused session to talk through a technology decision, problem or plan with an experienced consultant.
Built for growing businesses without a large IT team
United States
Remote IT infrastructure, cybersecurity and Microsoft 365 consulting for US small and mid-sized businesses, delivered by an independent consultant.
United Kingdom
Independent IT, cybersecurity and Microsoft 365 consulting for UK SMBs, professional-service firms and agencies, delivered remotely.
Australia
Remote cybersecurity, backup and IT infrastructure consulting for Australian small and mid-sized businesses, aligned to practical Essential Eight priorities.
United Arab Emirates
Remote IT infrastructure, Microsoft 365 and cybersecurity consulting for businesses in Dubai, Abu Dhabi and across the UAE.
Canada
Independent IT infrastructure, cybersecurity and Microsoft 365 consulting for Canadian small and mid-sized businesses, delivered remotely.
Singapore
Remote IT infrastructure, Microsoft 365 and cybersecurity consulting for Singapore SMEs and growing companies, delivered by an independent consultant.
India
Independent IT infrastructure, Microsoft 365, backup and cybersecurity consulting for Indian small and mid-sized businesses, from a consultant based in West Bengal.
Bangladesh
Independent IT infrastructure, Microsoft 365 and cybersecurity consulting for growing businesses in Dhaka, Chattogram and across Bangladesh, delivered remotely.
Nepal
Independent IT infrastructure, Microsoft 365, backup and cybersecurity consulting for businesses in Kathmandu and across Nepal, delivered remotely.
Sri Lanka
Independent IT infrastructure, cybersecurity and Microsoft 365 consulting for businesses in Colombo and across Sri Lanka, delivered remotely.
Practical guides
How to Know Whether Your Business Backup Will Actually Restore
A backup that reports 'successful' is not proof you can recover. Here are the checks that tell you whether a restore would really work, in plain language.
Backup vs Disaster Recovery: What Does a Small Business Actually Need?
Backup and disaster recovery are often used as if they meant the same thing. They do not, and the difference decides how long a serious outage lasts.
Why Microsoft 365 Sign-In Problems Keep Coming Back
When the same people keep getting locked out or asked to sign in again, the fix that worked last time usually treated a symptom. These are the usual underlying causes.
Frequently asked questions
How does an engagement work?
You describe the problem, we agree scope, deliverables, price and timing in writing, and only then does work start. Most clients begin with a small, fixed-scope service and expand once they've seen the results.
Will I work with Koustov directly or with a team?
Individual Expert engagements are delivered by Koustov directly. For larger or multi-disciplinary projects, a coordinated team can be involved; Koustov remains your point of contact and is accountable for scope and quality. Team engagements are quoted after requirements are reviewed.
Is the work delivered remotely?
Yes. Services are delivered remotely using secure screen-sharing, read-only access where possible, and your existing admin tools. On-site work is not included unless explicitly agreed.
What currency are prices in?
All prices and invoices are in US dollars (USD). Where shown, other currencies are indicative conversions only.
How is access to my systems and data handled?
Access is requested only for the systems in scope, using the least privilege needed (read-only where possible) and dedicated accounts that you can revoke at any time. Data is handled according to the privacy notice, and a data processing agreement can be put in place on request.
Do you provide penetration testing or compliance certification?
No. Security services are advisory and configuration reviews. They can help you prepare for frameworks and questionnaires, but they are not penetration tests, formal audits, certifications or legal advice.
Not sure what service you need?
Tell us what is happening. We'll help identify the appropriate next step — including when a small first engagement is the right move.