Koustov Choudhury is an IT infrastructure, service-delivery and cybersecurity professional with 15+ years of experience across enterprise IT operations, system administration, cloud and hybrid environments, technical consulting and technology-led business operations. His career includes roles at IBM, Varian Medical Systems, Wipro and mjunction services, followed by senior consulting and leadership positions.
He combines hands-on expertise — Windows Server, Active Directory, virtualization, Microsoft 365, Intune and Entra ID, networking and security — with experience leading delivery teams, handling technical escalations, and coordinating vendors and stakeholders across projects.
Today he works with small and growing businesses on practical IT, cybersecurity and technology problems: infrastructure assessments, Microsoft 365 and endpoint management, backup and recovery, IT procurement and documentation, CRM/ITSM/ERP tooling, and process automation. Engagements are scoped in writing, and he stays accountable for delivery whether he works alone or with a small technical team.
Highlights
- 15+ years of documented experience in IT infrastructure, delivery and consulting
- Led IT service delivery for clients across the SAARC region, managing a team of 40+ engineers
- Managed Windows Server, Active Directory, Exchange, VMware and Hyper-V environments in enterprise settings, including 120 servers in one role
- Prepared root-cause analyses for Severity 1 and Severity 2 incidents and led capacity, availability and ticket-trend reviews
- Advises on IT procurement, BOM/BOQ preparation, vendor selection and solution validation
Experience
Chief Operating Officer — IT & SaaS Business Consultant, Cybersecurity Planner
Orator Hype · Oct 2025 – Present
Leads operations and growth for a SaaS, IT and digital-transformation company; set up cybersecurity planning practices (risk assessment, vendor compliance monitoring, data-protection SOPs); leads client engagements on cloud tools, CRM automation and digital security.
Technical Consultant / IT Consultant (Freelance)
Independent · May 2025 – Oct 2025
IT procurement advisory, BOM/BOQ preparation, solution validation, vendor coordination, CRM/ITSM/ERP deployment support and cybersecurity posture assessment.
Additional Director — Head of IT & Delivery Manager
Ornate Informatics Private Limited · Nov 2022 – Mar 2025
Led IT service delivery across the SAARC region and managed 40+ engineers and project lifecycles including cloud, SAP and cybersecurity rollouts; ran POCs and hybrid/cloud deployment planning.
Information Technology Specialist — OIS / Sr. Customer Support Engineer
Varian Medical Systems · Oct 2019 – Oct 2022
PAN-India IT services and mission-critical hospital support in a medical-equipment environment: servers, VMware, application migration and deployment.
Senior Server Administrator / Tech Lead (Windows) / Project Lead
IBM India Private Limited · Aug 2016 – Sep 2019
Windows Server, SCCM patching, Active Directory and Exchange administration; problem management, RCA, technical escalations and East-region infrastructure project leadership.
Server Engineer
mjunction services ltd · Jul 2013 – Oct 2014
Administered 120 Windows servers, VMware ESX/vCenter, patching, Active Directory, DHCP/DNS and data-center operations.
Certifications
- MCSA: Windows Server 2012 — Microsoft
- Microsoft Certified Professional (MCP) — Microsoft
- Enterprise Design Thinking Practitioner