Services
Clearly scoped technology services for growing businesses. Start with a focused assessment, or bring a larger project for a quote.
IT Infrastructure
IT Health Check
A fast, independent snapshot of your IT environment with a prioritised list of what to fix first.
IT Infrastructure Assessment
A structured review of your network, servers, cloud and end-user IT, with a roadmap for improvement.
Network Assessment
Review of your LAN, Wi-Fi, firewall and internet connectivity for performance, resilience and security.
Server Assessment
Health, capacity and lifecycle review of on-premises or hosted servers.
Cloud Infrastructure Review
Review of your AWS, Azure or other cloud environment for security, cost and operational hygiene.
Microsoft 365 Assessment
Configuration, licensing and usage review of your Microsoft 365 tenant.
Google Workspace Assessment
Configuration, sharing and administration review of your Google Workspace domain.
Backup Health Assessment
Find out whether your backups would actually work when you need them.
Disaster Recovery Readiness Assessment
Assess how quickly and completely your business could recover from a major outage or cyber incident.
IT Documentation
Clear, maintainable documentation of your IT environment, accounts and procedures.
IT Infrastructure Planning
Plan infrastructure for growth, a new office or a technology refresh.
IT Migration Planning
Plan a low-risk migration — email, file servers, cloud, or between platforms.
Remote IT Support
Experienced remote support for everyday IT issues and small changes.
Cybersecurity
Cybersecurity Quick Assessment
A focused review of your most important security controls, with a short, prioritised action list.
SMB Cybersecurity Assessment
A broader security assessment for small and mid-sized businesses, with a practical roadmap.
Microsoft 365 Security Review
Review identity, email protection, sharing and admin security in your Microsoft 365 tenant.
Google Workspace Security Review
Review identity, sharing, device and admin security in Google Workspace.
Endpoint Security Review
Review how laptops, desktops and mobile devices are protected, patched and managed.
Backup & Recovery Security Review
Check whether your backups would survive a ransomware attack.
MFA Readiness Review
Plan a smooth rollout of multi-factor authentication across your users and systems.
Basic Security Hardening
Implement agreed baseline security settings in your cloud and endpoint environment.
Security Policy Review
Review or create practical security policies your team will actually follow.
Cybersecurity Roadmap
A phased, budget-aware plan to improve your security posture over 6–18 months.
Security Documentation
Document your security controls, incident response steps and responsibilities.
Business Technology
Technology Consultation
A focused session to talk through a technology decision, problem or plan with an experienced consultant.
IT Documentation Review
Review your existing IT documentation for gaps, accuracy and usefulness.
CRM Assessment
Review how your CRM is configured and used, and where it's costing you leads or time.
CRM Data Cleanup
Deduplicate, standardise and structure CRM data so your team can trust it.
Business Process Review
Map how work actually flows and identify bottlenecks, handoffs and manual effort.
Technology Vendor Assessment
Independent comparison of vendors or platforms against your actual requirements.
IT Procurement Advisory
Advice on buying hardware, software and services at the right specification and price.
IT Budget Planning
Build a realistic annual IT budget covering run costs, refresh cycles and projects.
Technology Roadmap
A 12–36 month technology plan aligned with where the business is going.
IT SOP Creation
Standard operating procedures for onboarding, offboarding, backups, access and more.
SOW Creation
Clear statements of work for technology projects — for you, your vendors or your customers.
Technical Documentation
Architecture documents, runbooks and technical guides written for their real audience.
Project Planning
Plan technology projects with clear phases, dependencies, risks and responsibilities.
AI & Automation
Business Workflow Assessment
Identify which manual workflows cost the most time — and which are worth automating.
AI Automation Opportunity Assessment
A realistic assessment of where AI can help your business — and where it can't.
Workflow Automation
Build and document automations that remove repetitive manual work.
CRM Automation
Automate CRM data entry, assignment, reminders and reporting.
Lead Follow-up Automation
Make sure every enquiry gets a timely, consistent response.
Document Automation
Generate proposals, reports and standard documents from templates and data.
Reporting Automation
Replace manual spreadsheet reporting with reliable, scheduled reports.
AI Agent Design
Design AI agents with clear boundaries, human approvals and measurable outcomes.
AI Workflow Integration
Integrate AI capabilities into existing workflows and tools, safely.
Remote Technical Support
Remote Troubleshooting
Get an experienced engineer on a specific technical problem, remotely.
Microsoft 365 Support
Remote help with Microsoft 365 mail flow, Teams, SharePoint, OneDrive and admin tasks.
Google Workspace Support
Remote help with Gmail, Drive, shared drives, users and admin settings.
Server Support
Remote support for Windows and Linux servers — performance, updates, services and errors.
Network Troubleshooting
Diagnose connectivity, VPN, Wi-Fi and firewall issues remotely.
Backup Troubleshooting
Fix failing backup jobs and verify that restores work.
IT Project Support
Experienced hands to keep an IT project moving — planning, configuration and coordination.
IT Documentation Support
Ongoing help keeping your IT documentation current.
IT Operations Support
Recurring operational support: patching oversight, account changes, monitoring review and more.
Not sure where to start?
Describe the problem in a few sentences. You'll get an honest recommendation — including when a small first engagement is the right move.